We offer a Money Back Guarantee on the following products.
Simply follow the recommended treatment plan, and if you’re not satisfied with your experience, please contact us to arrange a return.
Once we’ve received the product back, we will process your refund, minus a 10% restocking fee to cover return administration.
- LED Red Light Therapy Face Mask: Series 1
- LED Red Light Therapy Face Mask: Series 2
- LED Blue Light Face Mask: Series 1
- LED Blue Light Face Mask: Series 2
- LED 4-in-1 Zone Facial Mapping Mask
- LED Multi-Light Therapy Mask
- LED Eye Mask
- LED Lip Mask
- LED Hand Mask
- LED Neck & Decollétage Mask: Series 1
- LED Neck & Decollétage Mask: Series 2
- Teeth Whitening Kit
- RF Radio Frequency Device
- Infrared Sauna Blanket
- LED Recovery Compression Boots
- Infrared PEMF Mat
- LED Light Therapy Panel
- Anti-Blemish Pen
- Laser Hair Removal Device
- LED Hair Growth Helmet
FREQUENTLY ASKED QUESTIONS
If you'd like to return your device, simply follow our return process here.
To be eligible, your request must be made within the period and the device must have been used as recommended.
All accessories must be returned, including the NFC card for Veritace® products. Requests made outside of the guarantee period, or without proper usage, may not qualify.
For assistance, you can reach our customer care team via the contact form here.
If you wait to request a refund after the money back guarantee time frame you will not be eligible.
